History
The Cram Roofing Co., Inc. story is one that began in 1986 in San Antonio, Texas. The goal was to become the premier roofing contractor in South and Central Texas in terms of quality and performance.
The company objective was to establish itself in two distinct ways. First, Cram Roofing Co., Inc. was to have the best
service department
with the goal to set the standard for being the most responsive roofing contractor in servicing customers’ chronic leak problems. The second objective was to become known for installing
high-quality roofing systems
in both the roof replacement and new construction markets.
While not being the “oldest roofer” in the area, Cram Roofing Co., Inc. has developed a reputation for being the best of the elite specialty contractors in terms of overall quality, responsiveness, communication and project value.
A large part of the success story for Cram Roofing Co., Inc. has been differentiating the Company from its competition by offering superior customer service.
With service to the customer being a primary focus of the Company, there have been several key elements in establishing Cram Roofing Co., Inc. as the leader in the area of service. As part of that service, Cram Roofing Co., Inc. provides it's customers with a
48-Hour Pledge
. Along with the quick service response, Cram Roofing Co., Inc. is
on call
24 hours a day, 7 days a week.
Another key differentiator at Cram Roofing Co., Inc. is technology. With the latest technology being utilized, Cram Roofing Co., Inc. is able to solve chronic roofing issues. Technology is used throughout the Company – from cell phones to laptops, from digital cameras
to Global Positioning System (GPS). Technology reinforces our commitment to customer service by allowing Cram Roofing Co., Inc. employees to do their job better than any other roofing company.
As a result of a clear goal, Cram Roofing Co., Inc. has been able to capitalize on its reputation of outstanding job quality, excellent communication, accomplishing difficult project schedules and providing outstanding overall project satisfaction.
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